Orpheus down

Post by Mr C Price
I tried to log on at 0920 today but got nowhere.
Was this a localised problem?
TIA,
Chris.
(1105 all seems to be restored).

Same problem here.

Adrian

--
***@orpheusmail.co.uk

Mr C Price

2006-04-09 17:14:52 UTC

Post by Adrian Crafer

Post by Mr C Price
I tried to log on at 0920 today but got nowhere.
Was this a localised problem?
TIA,
Chris.
(1105 all seems to be restored).

Same problem here.
Adrian

I'm currently in the Isle of Man. Whereabouts are you, Adrian?

Chris.
(Trying to work out if the problem is a local network or Orpheus based)

--
_ _________________________________________
/ \._._ |_ _ _ /' Orpheus Internet Services
\_/| |_)| |(/_|_|_> / 'Internet for Everyone'
_______ | ___________./ http://www.orpheusinternet.co.uk

Alan Griffin

2006-04-09 17:00:40 UTC

Post by Mr C Price

Post by Adrian Crafer
Same problem here.
Adrian

I'm currently in the Isle of Man. Whereabouts are you, Adrian?
Chris.
(Trying to work out if the problem is a local network or Orpheus based)

I'm in Banbury. My computer keeps freezing up when it starts to download
mail and news. I try again, and then it works.

Alan Griffin

Dr Peter Young

2006-04-09 17:15:20 UTC

Post by Alan Griffin

Post by Mr C Price

Post by Adrian Crafer
Same problem here.
Adrian

I'm currently in the Isle of Man. Whereabouts are you, Adrian?
Chris.
(Trying to work out if the problem is a local network or Orpheus based)

I'm in Banbury. My computer keeps freezing up when it starts to download
mail and news. I try again, and then it works.

I'm in Cheltenham, and on broadband. No problems here, FWIW.

With best wishes,

Peter.

Adrian Crafer

2006-04-09 17:55:37 UTC

Post by Dr Peter Young

Post by Alan Griffin

Post by Mr C Price

Post by Adrian Crafer
Same problem here.
Adrian

I'm currently in the Isle of Man. Whereabouts are you, Adrian?
Chris.
(Trying to work out if the problem is a local network or Orpheus based)

I'm in Banbury. My computer keeps freezing up when it starts to download
mail and news. I try again, and then it works.

I'm in Cheltenham, and on broadband. No problems here, FWIW.
With best wishes,
Peter.

I am in Swindon, and I am on Broadband. It was definitely unavailable
here this morning as previously reported.

Adrian

--
***@orpheusmail.co.uk

2006-04-10 13:31:49 UTC

Post by Adrian Crafer
I am in Swindon, and I am on Broadband. It was definitely unavailable
here this morning as previously reported.

I believe there were some BT engineering problems which affected some ADSL
customers (nice of BT to tell us in advance...), but unfortunately I was
out most of the day so couldn't monitor things. When I got home, I noticed
that my own router had disconnected though, so I'm guessing whatever it was
affected quite a few exchanges. It was all reconnected when I got back so
I'm not sure how long the outage was for.

However, this shouldn't have affected dialup - which I checked a couple of
times whilst I was out anyway - hence me not spotting anything wrong until
I got home and found the DSL problems.

--
__\\|//__ Life,
(` o-o ') the Universe
http://www.vigay.com -----ooO-(_)-Ooo------ & Everything ------
(email address is genuine, to fool junkmailers)

51 things to do in a lift....
32. Start a sing-along.

Mr C Price

2006-04-10 17:30:52 UTC

Post by pv
I believe there were some BT engineering problems which affected some ADSL
customers (nice of BT to tell us in advance...), but unfortunately I was
out most of the day so couldn't monitor things. When I got home, I noticed
that my own router had disconnected though, so I'm guessing whatever it was
affected quite a few exchanges. It was all reconnected when I got back so
I'm not sure how long the outage was for.
However, this shouldn't have affected dialup - which I checked a couple of
times whilst I was out anyway - hence me not spotting anything wrong until
I got home and found the DSL problems.

Er...I beg to differ, yer honour. I'm on dialup and I was MOST DEFINITELY
affected - ie I got **** all connection for about 2 hours!!

Chris.

--
_ _________________________________________
/ \._._ |_ _ _ /' Orpheus Internet Services
\_/| |_)| |(/_|_|_> / 'Internet for Everyone'
_______ | ___________./ http://www.orpheusinternet.co.uk

2006-04-10 17:01:51 UTC

Post by Mr C Price
Er...I beg to differ, yer honour. I'm on dialup and I was MOST DEFINITELY
affected - ie I got **** all connection for about 2 hours!!

The ADSL problem wasn't anything to do with dialup, and completely
independent.

I did try dialup at approx 9.15am, 10am and 11am (from Dorchester) and
everything was working fine.

--
__\\|//__ Life,
(` o-o ') the Universe
http://www.vigay.com -----ooO-(_)-Ooo------ & Everything ------
(email address is genuine, to fool junkmailers)

Monday is an awful way to spend 1/7th of your life.

Tennant Stuart

2006-04-10 18:01:44 UTC

Post by Adrian Crafer
I am in Swindon, and I am on Broadband. It was definitely unavailable
here this morning as previously reported.

I believe there were some BT engineering problems which affected some
ADSL customers (nice of BT to tell us in advance...), but unfortunately
I was out most of the day so couldn't monitor things. When I got home, I
noticed that my own router had disconnected though, so I'm guessing
whatever it was affected quite a few exchanges. It was all reconnected
when I got back so I'm not sure how long the outage was for.
However, this shouldn't have affected dialup - which I checked a couple of
times whilst I was out anyway - hence me not spotting anything wrong until
I got home and found the DSL problems.

Dial-up on Orpheus was totally down around 4:30am, when I was only able
to (twice) do an actual log-in. By 1:30pm it was all working okay.

Tennant

--
____ ____ _ _ _ _ __ _ _ ____
(_ _)( ___)( \( )( \( ) /__\ ( \( )(_ _) Greetings to family
)( )__) ) ( ) ( /(__)\ ) ( )( friends & neighbours
(__) (____)(_)\_)(_)\_)(__)(__)(_)\_) (__) @orpheus.co.uk & MCR

Tennant Stuart

2006-04-11 01:19:28 UTC

Post by Tennant Stuart

Post by Adrian Crafer
I am in Swindon, and I am on Broadband. It was definitely unavailable
here this morning as previously reported.

I believe there were some BT engineering problems which affected some
ADSL customers (nice of BT to tell us in advance...), but unfortunately
I was out most of the day so couldn't monitor things. When I got home, I
noticed that my own router had disconnected though, so I'm guessing
whatever it was affected quite a few exchanges. It was all reconnected
when I got back so I'm not sure how long the outage was for.
However, this shouldn't have affected dialup - which I checked a couple
of times whilst I was out anyway - hence me not spotting anything wrong
until I got home and found the DSL problems.

Dial-up on Orpheus was totally down around 4:30am, when I was only able
to (twice) do an actual log-in. By 1:30pm it was all working okay.

Orpheus just completely failed again at 1:49am, but worked a few minutes
later, (and it's just now worked, if this gets posted)

Tennant

Richard Travers

2006-04-11 08:41:04 UTC

Post by pv
However, this shouldn't have affected dialup - which I checked a couple of
times whilst I was out anyway -

For me, dialup failed at the authentication stage - just sat there doing
nothing until the 'authentication took too long' error was generated.

All back to normal later, though, so no problem.

R

--
Richard Travers
***@argonet.co.uk
Truro, Cornwall
01872 271125

Tennant Stuart

2006-04-11 19:52:27 UTC

Post by Richard Travers

Post by pv
However, this shouldn't have affected dialup - which I checked a couple
of times whilst I was out anyway -

For me, dialup failed at the authentication stage - just sat there doing
nothing until the 'authentication took too long' error was generated.
All back to normal later, though, so no problem.

No problem? Orpheus just failed AGAIN!

This time it logged on and authenticated, but then crashed in mail fetch.

If you see this post, Orpheus worked again 10 minutes later, but that
does so not make this situation a "so no problem".

Tennant

2006-04-11 21:13:51 UTC

Post by Tennant Stuart
No problem? Orpheus just failed AGAIN!

Please don't blame Orpheus for a failure of your individual line and/or
software.

Orpheus has been working perfectly ALL evening. I've been constantly
testing it here and there are/have been absolutely no problems whatsoever.

Post by Tennant Stuart
This time it logged on and authenticated, but then crashed in mail fetch.

That sounds like Voyager being temporamental. Have you tried using
alternative software such as POPstar?

Paul

--
__\\|//__ Life,
(` o-o ') the Universe
http://www.vigay.com -----ooO-(_)-Ooo------ & Everything ------
(email address is genuine, to fool junkmailers)

Sarcasm is just one more service I offer.

Stan and Dot

2006-04-12 08:06:12 UTC

Post by pv
Please don't blame Orpheus for a failure of your individual line and/or
software.
Orpheus has been working perfectly ALL evening. I've been constantly
testing it here and there are/have been absolutely no problems whatsoever.
Paul

When this problem was first noted I lost broad band for a few hours and
the PPP light on the router did not light. ADSL light was OK.
Everything normal now.

Stan

2006-04-12 09:24:46 UTC

Post by Stan and Dot
When this problem was first noted I lost broad band for a few hours and
the PPP light on the router did not light. ADSL light was OK.
Everything normal now.

I believe some BT exchanges had a problem first thing Sunday morning, but
everything should have been ok from around 11am Sunday.

Everything has been working correctly since Sunday afternoon. I've been
closely monitoring things from here, and there were no problems at all, all
day Monday or yesterday.

If anyone is still experiencing problems please contact support and I shall
investigate on an individual basis.

Paul

Michael Harding

2006-04-12 09:12:01 UTC

Post by Tennant Stuart
No problem? Orpheus just failed AGAIN!

Please don't blame Orpheus for a failure of your individual line and/or
software.
Orpheus has been working perfectly ALL evening. I've been constantly
testing it here and there are/have been absolutely no problems whatsoever.

Post by Tennant Stuart
This time it logged on and authenticated, but then crashed in mail fetch.

That sounds like Voyager being temporamental. Have you tried using
alternative software such as POPstar?

Actually I did have a problem accessing the web yesterday afternoon,
on ADSL. (Maybe I'm writing to the wrong NG?) I use Pluto and Netfetch
for mail/NGs, but the dreaded Windows IE to browse, and it couldn't
even find the BBC.

It's happened before several times, and with a bit of patience it
usually clears up within an hour or so. The problem is when it's an
urgent matter.

Michael Harding

--
Rev. Preb. M. D. Harding ***@ormail.co.uk

Russell Hafter News

2006-04-12 12:04:13 UTC

Post by Michael Harding
Actually I did have a problem accessing the web yesterday
afternoon, on ADSL. (Maybe I'm writing to the wrong NG?)

I did not have any problem!

Post by Michael Harding
I use Pluto and Netfetch for mail/NGs, but the dreaded
Windows IE to browse, and it couldn't even find the BBC.

If you dread IE, why not download Firefox and / or Opera?

Much nicer browsers, and Firefox certainly is generally
reckoned to be significantly more secure. Recommended by the
German Federal Office for IT; IE is notable by its abscence
from the German list.

OK - there are some sites that only work as intended in IE,
but most of the time you will not need to use it.

--
Russell

http://www.russell-hafter-holidays.co.uk
Russell Hafter Holidays E-mail to enquiries at our domain
Holiday specialists for Germany, Austria, Belgium, Czech Republic
Tel 01946 861652 Fax 01946 862085

Michael Harding

2006-04-12 13:19:37 UTC

Post by Michael Harding
Actually I did have a problem accessing the web yesterday
afternoon, on ADSL. (Maybe I'm writing to the wrong NG?)

I did not have any problem!

Post by Michael Harding
I use Pluto and Netfetch for mail/NGs, but the dreaded
Windows IE to browse, and it couldn't even find the BBC.

If you dread IE, why not download Firefox and / or Opera?
Much nicer browsers, and Firefox certainly is generally
reckoned to be significantly more secure. Recommended by the
German Federal Office for IT; IE is notable by its abscence
from the German list.
OK - there are some sites that only work as intended in IE,
but most of the time you will not need to use it.

You're right of course. I do have a copy on a freebie - just haven't
got round to installing it. Will do.

Michael Harding

--
Rev. Preb. M. D. Harding ***@ormail.co.uk

G Robin Edwards

2006-04-12 21:08:26 UTC

Post by Michael Harding

Post by Michael Harding
Actually I did have a problem accessing the web yesterday
afternoon, on ADSL. (Maybe I'm writing to the wrong NG?)

I did not have any problem!

Post by Michael Harding
I use Pluto and Netfetch for mail/NGs, but the dreaded
Windows IE to browse, and it couldn't even find the BBC.

If you dread IE, why not download Firefox and / or Opera?
Much nicer browsers, and Firefox certainly is generally
reckoned to be significantly more secure. Recommended by the
German Federal Office for IT; IE is notable by its abscence
from the German list.
OK - there are some sites that only work as intended in IE,
but most of the time you will not need to use it.

You're right of course. I do have a copy on a freebie - just haven't
got round to installing it. Will do.

Presume you mean a copy of Firefox. That sounds a lot easier than
downloading! Where can one find such a thing, please?

I've got to do something like this soon.

Robin

2006-04-13 08:21:08 UTC

Post by G Robin Edwards
Presume you mean a copy of Firefox. That sounds a lot easier than
downloading! Where can one find such a thing, please?

www.mozilla.com

--
__\\|//__ Life,
(` o-o ') the Universe
http://www.vigay.com -----ooO-(_)-Ooo------ & Everything ------
(email address is genuine, to fool junkmailers)

I don't suffer from stress. I am a carrier.

Michael Harding

2006-04-13 08:28:20 UTC

Post by G Robin Edwards

Post by Michael Harding

Post by Michael Harding
I use Pluto and Netfetch for mail/NGs, but the dreaded
Windows IE to browse, and it couldn't even find the BBC.

If you dread IE, why not download Firefox and / or Opera?

You're right of course. I do have a copy on a freebie - just haven't
got round to installing it. Will do.

Presume you mean a copy of Firefox. That sounds a lot easier than
downloading! Where can one find such a thing, please?
I've got to do something like this soon.

I'll confess that I still haven't found time to install it and set it
up (it's the latter that puts me off).

You can find a freebie copy on most of the CDs and DVDs that are
attached to computer magazines. I /think/ it's labelled
Mozilla:Firefox, and usually found in the vast list of extras listed
on the back rather than vaunted on the front. At least I hope that's
what I've got!

Michael Harding

--
Rev. Preb. M. D. Harding ***@ormail.co.uk

Russell Hafter News

2006-04-13 09:35:11 UTC

Post by Michael Harding
I'll confess that I still haven't found time to install
it and set it up (it's the latter that puts me off).

There is no setting up - it runs immediately you have
installed it.

It will import your IE bookmarks if you want it to.

Go on, you /know/ it makes sense.
:-)

You may want to configure it to the way you want it, but
that is true of much software.

Michael Harding

2006-04-13 16:16:16 UTC

Post by Michael Harding
I'll confess that I still haven't found time to install
it and set it up (it's the latter that puts me off).

There is no setting up - it runs immediately you have
installed it.
It will import your IE bookmarks if you want it to.
Go on, you /know/ it makes sense.
:-)
You may want to configure it to the way you want it, but
that is true of much software.

Thanks for the prod - it's now installed. Next, is to get used to it.

Sorry for this tangent to your News Group, Paul.

Michael Harding

--
Rev. Preb. M. D. Harding ***@ormail.co.uk

Tennant Stuart

2006-04-12 17:04:00 UTC

Post by Tennant Stuart
No problem? Orpheus just failed AGAIN!

Please don't blame Orpheus for a failure of your individual line and/or
software.

There might be a fault on some lines and not others, but the software
has been working very reliably until recently - at which point lots of
other subscribers have been reporting problems with Orpheus.

Post by pv
Orpheus has been working perfectly ALL evening. I've been constantly
testing it here and there are/have been absolutely no problems whatsoever.

It sounds to me like your line was one with no faults.

Post by Tennant Stuart
This time it logged on and authenticated, but then crashed in mail

fetch.
That sounds like Voyager being temporamental. Have you tried using
alternative software such as POPstar?

I have used POPstar, but I don't like Newshound. Voyager has been working
very reliably until recently, when problems began for many subscribers.

Tennant

Tennant Stuart

2006-04-13 11:53:19 UTC

Post by Tennant Stuart
No problem? Orpheus just failed AGAIN!

Please don't blame Orpheus for a failure of your individual line and/or
software.
Orpheus has been working perfectly ALL evening. I've been constantly
testing it here and there are/have been absolutely no problems whatsoever.

Post by Tennant Stuart
This time it logged on and authenticated, but then crashed in mail

fetch.
That sounds like Voyager being temporamental.

Last night the email fetch worked okay, but the news server fell over.

Tennant

Nigel Gatherer

2006-04-09 17:58:06 UTC

I'm currently in the Isle of Man. Whereabouts are you...

I'm in Perthshire, and I had the same problems this morning. Sorted by
11 or 11.30 - so it doesn't look like it was local.

--
Nigel Gatherer, Crieff, Scotland
mailto:***@gatherer.net

Peter Paddison

2006-04-09 13:07:49 UTC