Orpheus' "Status at a glance"

[Nick Roberts]

I've come to the conclusion that the "Status at a glance" section on
the Orpheus Support page is a waste of perfectly good electrons.

I've just had FTPc time out on me while trying to contact by web site,
and POPstar timed out trying to connect to the SMTP server to upload
some email.

At the same time, I've got the technical support page in NetSurf, amd
it is telling me that both FTPc and SMTP are "Working OK".

I can only assume that the definition of "Working OK" as far as the
support page is concerned is "Has not melted into a large puddle of
silicon slag", because it certainly doesn't mean "Performing the
service for which it is intended".

[Paul Vigay]

Post by Nick Roberts
I've just had FTPc time out on me while trying to contact by web site,
and POPstar timed out trying to connect to the SMTP server to upload some
email.

As far as I'm aware, smtp.orpheusnet.co.uk has been working perfectly all
evening. What do you get if you ping smtp.orpheusnet.co.uk?

I've been answering emails for the past few hours, and not received any
errors from here.

Can you view your website in a web browser? I'm assuming you're referring
to http://tigger.orpheusweb.co.uk/ ? If so, that all appears to be working
correctly too.

Could you reach other websites, or was it just yours? ie. was there a
glitch in your internet connection, or only when reaching your own site?

[Nick Roberts]

Post by Paul Vigay

Post by Nick Roberts
I've just had FTPc time out on me while trying to contact by web
site, and POPstar timed out trying to connect to the SMTP server to
upload some email.

As far as I'm aware, smtp.orpheusnet.co.uk has been working perfectly
all evening. What do you get if you ping smtp.orpheusnet.co.uk?
I've been answering emails for the past few hours, and not received
any errors from here.
Can you view your website in a web browser? I'm assuming you're
referring to http://tigger.orpheusweb.co.uk/ ? If so, that all
appears to be working correctly too.

Yep, browsing was no problem at all.

Post by Paul Vigay
Could you reach other websites, or was it just yours? ie. was there a
glitch in your internet connection, or only when reaching your own site?

I didn't try FTP'ing anywhere other than my own site. However, news
downloaded perfectly happily, browsing was unaffected, and email
fetching was OK.