Tiscali taking the p...?

[Paul Vigay]

Oh dear oh dear oh dear!!

I've just had a support phone call from a polite lady saying that she was
having a problem with her broadband connection. When I asked her for her
account details, it wasn't a recognisable Orpheus account, so I checked her
name etc. Puzzled that she didn't appear to be one of our customers, I
asked her how she got our phone number.

Apparently she'd phoned up Tiscali (her broadband supplier) and they had
given her my number and said that we offer "high quality" technical
support. Cheeky sods (although very accurate of them!) ;-)

She didn't even have a RISC OS machine!

I politely informed her that the best bet was to go back to Tiscali because
obviously I couldn't tell the status of their service from here, mentioning
that we are in fact a competitor to Tiscali. :-)

Apparently they have an "absolutely awful" service so you never know I may
gain an extra customer - that will teach them to pass on my number to their
own customers! :-)

[Bill (Adopt)]

In article <4ec61018edinvalid-email-***@invalid-domain.co.uk>,
Paul Vigay <invalid-email-***@invalid-domain.co.uk> wrote:

[..]

Post by Paul Vigay
I politely informed her that the best bet was to go back to Tiscali because
obviously I couldn't tell the status of their service from here, mentioning
that we are in fact a competitor to Tiscali. :-)
Apparently they have an "absolutely awful" service so you never know I may
gain an extra customer - that will teach them to pass on my number to their
own customers! :-)

..or that the Tiscali helpline 'bot is already thinking of
becoming (or perhaps already is!) a customer of Orpheus,
but is not too sure if it's bosses will approve...;))

Funny things, some of these 'customers'. In the earliest
days of Argo, for instance, there was one customer
serenading on the sidelines for the first three months or
so and going under the nom de plume a (still at the time),
Mr Richard Branson...

Of course Molly, (remember 'our' Molly), went off to work for
Tiscali and in a fairly senior position.

You would recognise Molly's voice, wouldn't you? ..or did
the lady have that monotonous tin-pace signifying a 'bot?

Just dunno who's checking up on you these days, Paul... ;'))

:))

Bill ZFC